The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious and Elegant
“The room was impressively large and thoughtfully furnished, creating a welcoming ambiance that enhanced my stay.” view full review
Charming and Luxurious
“The bathroom was a highlight, with beautiful updates and luxurious amenities that made my morning routine feel special.” view full review
Free and Accessible
“The free parking lot conveniently located behind the hotel made getting in and out a breeze, allowing me more time to enjoy my stay.” view full review
Helpful Recommendations
“The staff went above and beyond with their helpful recommendations, especially pointing me to a fantastic taco place for dinner.” view full review
General
No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Golf course
Services
Housekeeping
Laundry
Business
Business centre
Fax/Photocopying
Spa & Leisure
Leisure/ TV room
Room features
Air conditioning
Heating
Tea and coffee facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
713 E Genesee St,
Syracuse,
New York,
United States,
13210,
New York State
Map view
713 E Genesee St,
Syracuse,
New York,
United States,
13210,
New York State
City landmarks
Museum
Erie Canal Museum
900 m
800 S State St
The Oncenter
930 m
2 S Clinton St
Clinton Square Ice Rink
1.2
km
Stadium
Carrier Dome
1.7
km
Museum
Museum of Science & Technology
1.3
km
Museum
Everson Museum of Art
830 m
Square
Clinton Square
1.3
km
Park
Thorndon Park
1.7
km
University
Syracuse University
1.2
km
Museum
Onondaga Historical Association
680 m
161 W Genesee St Clinton Square
Jerry Rescue Monument
1.1
km
Market
City Market
810 m
Gallery
ArtRage Gallery
790 m
Erie Blvd W
Niagara Mohawk Building
1.3
km
Zoo
Rosamond Gifford Zoo
3.3
km
Public Building
John H. Mulroy Civic Center
660 m
Church
Cathedral of the Immaculate Conception
710 m
Square
Armory Square
1.3
km
Garden
E.M. Mills Rose Garden
1.7
km
Cemetery
Oakwood Cemetery
1.8
km
518 Prospect Ave Shoppingtown Mall
Museum of International Masks and Puppets
1.6
km
Downtown Syracuse
810 m
Library
Robert P. Kinchen Central Library
920 m
Gallery
The Warehouse Gallery
1.4
km
Gym
Central Rock Gym
1.7
km
Onondaga Creekwalk
1.8
km
524 Westcott St
The Westcott Theater
1.9
km
1101 South Ave
Kirk Park
2.5
km
101 Solar St
Franklin Square Park
2.1
km
Nearby
Gallery
Community Folk Art Center
140 m
Restaurants
Redfield's Restaurant
190 m
701 E Genesee St
Xo Taco
190 m
713 E Fayette St
Phoebe's Restaurant & Coffee Lounge
290 m
900 E Genesee Street
The Mission Restaurant
660 m
304 East Onondaga Street
Starbucks
800 m
290 W Jefferson St
Samrat Indian Restaurant
860 m
701 S Crouse Ave Ste 2
Chorong House Restaurant
800 m
1121 E Fayette St
King David's Restaurant
1.0
km
129 Marshall St
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
7.6/10
Very good
Rooms
8.4
Location
7.7
Service
8.4
Dining
6.9
Guest reviews
7.6/10
based on 9 reviews
8.1
8.1/10 based on 2095 reviews
Peter
United Kingdom,
April
2024
7.0/10
The hotel is a mix of cozy comfort and some surprises. The rooms offer a unique touch with plantation-style shutters, although finding unexpected items like half-eaten Oreo cookies and tissues with lipstick could be unsettling. The bed was quite comfortable overall.
Rooms
7.0
The rooms never got too cold and had plantation-style shutters that added to the unique factor. They were quite comfortable, as was the bed. However, the presence of half-eaten Oreo cookies and a tissue with lipstick was a downside.
Service
7.0
The service was a blend of friendliness and professionalism, offering helpful assistance like directions to the bus stop for a concert. However, there were moments where the service felt unprofessional.
Location
8.0
The hotel is just outside downtown in a quiet area, ideal for easy access to shops and facilities, especially near Syracuse University. However, finding the location was a bit odd initially.
Dining
6.0
The dining experience had its ups and downs, with a cozy breakfast area doubling as a bar in the evenings. While the availability was convenient, the food quality was likened to a standard chain hotel with limited options.
Facilities
7.0
The hotel provided standard facilities;
Sheila
United Kingdom,
February
2024
7.4/10
The hotel was a pleasant surprise with spacious rooms offering fantastic park views. The front desk area was a bit crowded, but the room had everything I needed, including a flat-screen TV with a variety of channels. The WIFI connection was top-notch, one of the best I've experienced.
Rooms
9.0
The room was spacious enough for two, being a corner suite on the top floor with beautiful park views.
Service
7.0
The staff was helpful and friendly during my one-night stay. However, the early morning noise from blasting music and knocking on doors was a bit disruptive.
Location
6.0
The hotel seemed to be in the middle of nowhere with no nearby restaurants or shops, which felt a bit inconvenient. However, it offered easy access to various facilities.
Dining
7.0
The dining options were average, but the cafe/restaurant at night was a nice touch. The free breakfast scrambled eggs were above average.
Facilities
8.0
The hotel offers standard facilities, and the WIFI connection is excellent, which is a great bonus.
Tony
United Kingdom,
January
2024
7.2/10
The hotel offers spacious and clean rooms, but may be too small for some. The service is attentive, though improvements could be made for guests' comfort. The location is convenient, close to many attractions, but there are disturbances in the early mornings. The dining options are limited for special diets. Overall, a comfortable stay with some room for enhancement.
Rooms
8.0
The rooms were spacious and clean.
Service
7.0
The service was attentive, but some aspects need improvement for guest satisfaction.
Location
8.0
The hotel is conveniently located near various attractions.
Dining
6.0
The dining options are limited for those with special dietary needs.
Facilities
7.0
The facilities met the basic requirements.
Jon
United States,
January
2024
7.2/10
I had a pleasant stay at the hotel. The room was spacious and clean, but there was some disturbance with dogs barking in the middle of the night. The service was helpful, especially with the complimentary shuttle service. The location was convenient, close to Syracuse University and good restaurants. The dining options were not adequate, lacking protein and gluten-free choices.
Rooms
8.0
The room was spacious and clean, providing a comfortable stay.
Service
9.0
The staff members were all very helpful and friendly, offering useful information about the complimentary shuttle service.
Location
7.0
The hotel's location was ideal, being close to Syracuse University and within walking distance to various restaurants.
Dining
5.0
The dining experience was disappointing, lacking protein and gluten-free options.
Facilities
7.0
The hotel offered basic facilities that met my needs during the stay.
Kyle
United States,
December
2023
8.6/10
My stay at the hotel was absolutely delightful! The rooms were extra luxurious, clean, and comfortable, quite large and very comfortable with excellent amenities like a fridge, microwave, and seating area. The service was top-notch with staff who could not have been nicer, from the front desk folks to the maintenance workers. The location was perfect, close to downtown attractions and shopping areas. The dining experience was very nice, offering something different each morning. The facilities were well-maintained and added to a great overall experience.
Rooms
9.0
The rooms were clean, comfortable, and elegantly designed with a great bathroom and useful amenities.
Service
9.0
The staff was very helpful and friendly, ensuring a warm and welcoming experience throughout my stay.
Location
9.0
The hotel's location was excellent, close to various attractions and shops, making it convenient for exploring the area.
Dining
8.0
The dining experience was very nice, offering a variety of options to enjoy each morning.
Facilities
8.0
The facilities were well-maintained and provided everything needed for a comfortable stay.
Clifford
United States,
September
2023
7.4/10
The hotel room was quite large for such a reasonable price, bigger than a standard room, and pretty clean. However, it could have been a bit better. The service needs more attention for the Guest, but was extremely friendly and helpful. The location is close to various attractions and convenient for getting around town, but a bit deserted in places. The dining experience was great for a quick bite but could be improved. The facilities were adequate.
Rooms
8.0
The room was quite large for the price, bigger than a standard room, and pretty clean.
Service
9.0
The service was extremely friendly and helpful, although it needs more attention for the Guest.
Location
7.0
The location is close to various attractions and convenient for getting around town, although a bit deserted in places.
Dining
6.0
The dining experience was good for a quick bite but could be improved.
Facilities
7.0
The facilities were adequate.
John
United Kingdom,
July
2023
8.2/10
The hotel was a pleasant stay with modern and clean rooms featuring a nice bathroom. The staff was nice, and the breakfast quality was above average. The dining area was clean, and the location was good.
Rooms
9.0
The rooms were very clean, spacious, and situated at the end of the hallway for a quieter experience.
Service
9.0
The service was incredibly helpful, from providing extra blankets and pillows to assisting with various requests such as arranging airport shuttles.
Location
8.0
The location was perfect, near the University and great restaurants, making it convenient for exploring the area.
Dining
7.0
The dining experience was nice with a variety of choices, though a bit limited in range.
Facilities
8.0
The facilities were above average, enhancing the overall stay.
Henry
United Kingdom,
July
2023
8.2/10
Staying at the hotel was great - the rooms were beautiful and very comfortable with newer 'cloud' mattresses, though I did find some unexpected items left behind. The service was really helpful and friendly, giving us a tour of downtown Syracuse. The hotel's location has easy access to shops and restaurants, perfect for exploring Syracuse, NY. The dining experience offered a good spread, including eggs, bacon, and sausage.
Rooms
9.0
The rooms were beautiful and very comfortable, featuring newer 'cloud' mattresses. However, I found half-eaten Oreo cookies and a tissue with lipstick in the room.
Service
9.0
The service was really helpful and friendly, especially the informative tour of downtown Syracuse.
Location
8.0
Dining
8.0
The dining experience was above average, offering a good breakfast selection including eggs, bacon, and sausage.
Facilities
7.0
The hotel offers welcome drinks and has laundry facilities for convenience.
Allan
United Kingdom,
May
2023
8.8/10
The hotel has everything you need in a fantastic location close to several shops and facilities. The rooms are modern, look just like the pictures, and offer one of the fastest and best WIFI connections I've ever experienced. However, the noise levels can be disruptive at night.
Rooms
9.0
The rooms are modern and look just like the pictures. The WIFI connection is super fast and reliable.
Service
10.0
The service was top-notch, with the staff being fantastic, nice, and welcoming, making me feel like the most important person. They were quick to cater to all needs.
Location
8.0
The hotel is ideally located with easy access to shops and facilities. It's just outside downtown in a quiet area, which is really nice and large.
Dining
9.0
The dining experience offers a nice mixture of hot and cold products in a cozy breakfast area that doubles as a bar in the evenings. The food was tasty with a good variety of choices.
Facilities
8.0
The hotel offers a nice blend of facilities for guests to enjoy during their stay.
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